Affiliate Program Terms

These Affiliate Program Terms (the “Affiliate Terms”) govern your participation in the Ri18 Labs affiliate program, which appears in your account as the partnership program. The program is operated by Thais Ventures LLC, doing business as Ri18 Labs (“Ri18 Labs”, “we”, “us” or “our”), a Florida limited liability company based in Jacksonville, Florida, through our website at https://www.ri18labs.com.

Our Affiliate Promotion Guidelines are part of these Affiliate Terms, and every reference to these Affiliate Terms includes them. These Affiliate Terms are a separate agreement between you and Ri18 Labs for your work as an independent contractor promoting Ri18 Labs. They apply in addition to our Terms & Conditions and the policies that form part of them, including our Research-Use Policy and our Rewards & Store Credit Terms, all of which continue to apply to you. Our Privacy Policy explains how we handle your personal information in the program.

If these Affiliate Terms conflict with our Terms & Conditions or another of our policies on a matter specific to the affiliate program, these Affiliate Terms control for that matter, and if our Affiliate Promotion Guidelines conflict with the rest of these Affiliate Terms, the rest of these Affiliate Terms control. Nothing in these Affiliate Terms limits our Research-Use Policy or the Dispute resolution and binding arbitration section of our Terms & Conditions.

You accept these Affiliate Terms, including our Affiliate Promotion Guidelines, when you tick the agreement box on the affiliate application, and we record when you did so. If you joined the program before this version took effect, we will email it to the address on your account and ask you to confirm that you accept it. It applies to you from the date we send it, and if you continue to take part in the program after that date, you accept it. If you do not agree, do not apply for or take part in the program, or leave it as described under Suspension, termination and forfeiture.

Every material Ri18 Labs sells is supplied strictly for in-vitro laboratory research. Our materials are not for human or veterinary use and are not drugs, foods, dietary supplements, cosmetics or household products. They are sold only through checkout on our website, to buyers who confirm, when they register for an account and again with every order, that they are at least 21 years old, that they are researchers purchasing strictly for in-vitro laboratory research, that they are permitted to do so, and that the materials will not be used in humans or animals or as a drug, food or cosmetic.

As an affiliate you must present Ri18 Labs and its materials only in a way that is consistent with that research-use-only status. You must never suggest that the confirmations buyers give are a formality, or that our materials may be bought or used for any other purpose.

This is the most important term of the program. Any suggestion of human or animal use, whether made by you or by anyone promoting Ri18 Labs for you, is grounds for immediate termination and for the forfeiture and reversal of commission described under Suspension, termination and forfeiture.

To apply you must have a Ri18 Labs account, be at least 21 years old, live in the United States and be legally able to enter into a binding contract. If you apply on behalf of a business, you confirm that you are authorized to bind that business to these Affiliate Terms. You may hold only one affiliate account, and if we have ended your participation for a breach of these Affiliate Terms, you may not apply again or have anyone apply for you.

Your application must be complete and truthful, including the name you promote under, the code you request, your audience, how you plan to promote Ri18 Labs, including every website, channel, account and group you will use, and your payout details. We review every application and may approve or decline it at our discretion. Approval does not guarantee any level of earnings and does not entitle you to remain in the program.

On approval we assign you an affiliate code, normally the one you requested, and an affiliate link, and we set your total rate and a starting split. Keep your account sign-in details secure; you are responsible for activity on your account.

You take part in the program as an independent contractor. Nothing in these Affiliate Terms creates an employment, agency, partnership, joint venture, franchise or fiduciary relationship between you and Ri18 Labs.

You have no authority to make any statement, promise, representation or commitment on behalf of Ri18 Labs or to bind us in any way. You must not take orders, payments or requests for materials on our behalf: orders are placed only through checkout on our website, and customers who order through your code or link are our customers. You are solely responsible for your own business expenses, equipment, tools, staff and conduct.

You are responsible for anyone who promotes Ri18 Labs for you, such as an assistant, editor or agency, as if their acts were your own. Apart from people working under your direction, you must not recruit, pay or reward anyone to share your code or link.

Participation is non-exclusive. We may work with other affiliates, including in your area or niche, and you may promote other businesses, as long as you comply with these Affiliate Terms when promoting Ri18 Labs.

Each affiliate has an individual total rate, which Ri18 Labs sets at approval. You divide your total rate between a discount for the customers who use your code or link and your own commission. The customer discount must be at least 5% and no more than 30% of the order's merchandise subtotal, and it can never exceed your total rate; if your total rate is below 5%, all of it goes to the customer discount. Whatever part of your total rate is not given as a customer discount is your commission rate, except on an order that receives the first-order discount instead of your customer discount, where your rate is worked out as described under How commission is calculated and earned. Your dashboard shows your current total rate, your split and the range available to you.

While your affiliate account is active, you may change your split in your dashboard at any time. A change applies to orders placed after it is saved. The discount and commission rates that apply to an order are fixed when that order is placed.

We may change your total rate at any time, and if we lower it, we will tell you by email. When we change it, your customer discount stays where it is if the new total allows it and otherwise moves to the nearest allowed value, and the rest becomes your commission. A change applies only to orders placed after it is made and never reduces commission already recorded on earlier orders. Your dashboard always shows your current rate. If you do not agree with a change, you may leave the program.

Customers can apply your affiliate code by entering it at checkout or by arriving at our website through your affiliate link. Your link opens the page you choose in your dashboard, which can only be our home page, our catalog or one of our product pages; it can never open a research article. We may also create additional links for you, which work in the same way.

You may change your code no more than once every 7 days, and your link's name or the page it opens no more than once every 3 days. Each new change becomes available at midnight US Eastern time on the day shown in your dashboard. Codes and link names you have retired continue to be credited to you while your affiliate account is active. You can turn your link off and on in your dashboard at any time; while it is off, it opens our home page and does not remember your code.

Codes must be 3 to 20 letters or numbers, and link names 3 to 40 lowercase letters, numbers or hyphens. Neither may be misleading, offensive or infringing, refer to any health, body or performance effect, or imitate Ri18 Labs, another affiliate or any third party. We may decline, change or retire any code or link.

When someone visits through your affiliate link, we place a cookie in their browser that remembers your code for the referral period shown in your dashboard, which is currently 30 days. If they later visit through a different affiliate's link, the most recent link replaces the earlier one. A code the customer types at checkout always takes priority over a code remembered from a link, and only one affiliate is credited on any order.

An order is credited to you when your code is entered at checkout, or remembered from your link, at the time the order is placed, and the order is then paid. If the customer enters a different code at checkout, such as a reward code or another affiliate's code, the order is not credited to you. We do not credit orders retroactively, and we are not responsible for attribution that fails because a customer clears or blocks cookies, uses a different browser or device or enters another code, or because of a technical issue outside our reasonable control.

Each order receives only one discount. If a customer who uses your code or link qualifies for a first-order discount that is larger than your customer discount, they receive the first-order discount instead of yours, never both, and the order is still credited to you. Checkout then tells the customer that your code isn't applied, which means only that your customer discount isn't given. If the two discounts are equal, your customer discount is given.

You may not earn commission on your own purchases. Our checkout rejects your own code on your own account, and you must not use your code or link for orders placed by you, through another account you control, or by anyone ordering on your behalf or for your benefit. Orders of that kind are not eligible for commission, and we may reverse any commission recorded on them.

People who open an account after following your link, and people who place a paid order credited to you, may be shown in your dashboard as people you referred. We show only a first name and last initial, the date they joined or first ordered, and how many paid orders they have placed.

Your commission rate on a credited order is your total rate minus the discount the customer actually received, measured as a percentage of the order's merchandise subtotal, and it is never less than zero. When the customer receives your customer discount, this is the commission rate shown in your dashboard. When the customer receives the first-order discount instead, your rate on that order is your total rate minus the first-order percentage: for example, a 45% total rate with a 20% first-order discount earns 25%, and a total rate of 20% or less earns nothing on that order.

Commission is calculated at that rate on the order's merchandise subtotal after its discount and is rounded to the nearest cent. It is not paid on shipping, shipping protection, sales tax or any other charge, store credit the customer uses does not reduce it, and complimentary items carry no commission.

Commission is recorded when the order's payment is confirmed, and it becomes available to request as a cash payout when the release condition we set is met, which is currently when the order is delivered. An order counts as delivered when its delivery is recorded, from the carrier's tracking or when we mark it delivered. We may change the release condition so that commission becomes available when the order is paid, or change it back. A change applies to all affiliates and to commission recorded after it, and commission that is already available stays available. The release condition does not apply to store credit, which follows the rule under Converting commission to store credit.

Your dashboard shows each credited order with its number, the date it was paid, the amount on which commission is calculated, and your commission and its status, together with your pending and available balance, your payouts, the amount you can convert to store credit now and, when there is one, the date on which more becomes convertible.

Commission is earned only on genuine orders placed by real customers for in-vitro laboratory research, in line with our Terms & Conditions. We may decline to credit, or reverse, commission on any order that we cancel or refuse, or that does not meet those terms.

If a credited order is refunded in whole or in part, its commission is reduced in proportion to the share of the amount charged for the order that is refunded, and the commission on a fully refunded order is reversed. This applies whenever the refund is made, including after the commission has become available, been paid out or been converted to store credit, for example after a claim under our Returns & Refunds or Shipping Policy.

We may also reverse commission on any order that is charged back or disputed with the customer's card issuer or payment provider, or that we reasonably determine to be fraudulent, unauthorized, placed in breach of our Terms & Conditions or obtained through a breach of these Affiliate Terms. While we review such an order, we may suspend your affiliate account, which stops payout requests and conversions to store credit as described under Suspension, termination and forfeiture, and we may decline any open payout request.

When a reduction or reversal relates to commission that has already been paid out, included in a payout request or converted to store credit, the amount is deducted from your available balance, which may then show a negative figure. While your balance is below $0, you cannot request a payout or convert commission to store credit, and new commission covers the shortfall first. If a reduction affects commission behind a payout request that is still open, we review the request and may pay it or decline it.

While you remain in the program, a shortfall is recovered from new commission. If your participation has ended and your balance is still below $0, we may recover the shortfall from your store credit balance, but never below $0, and ask you to repay any part that remains, and you agree to repay it within 30 days of our written request. We will email you the amount of any shortfall we recover or you repay, and that email is our record of it.

You may request a cash payout from your dashboard once you have added your payout details and your available balance reaches the payout minimum shown there. You may request all or part of your available balance, as long as the amount is at least the payout minimum, and you may have only one payout request open at a time. You cannot request a payout while your balance is $0 or less or while your affiliate account is suspended.

Payouts are made in US dollars by Cash App, PayPal, Venmo or Zelle, to the payout method and details on file when you make the request. We review every payout request within a reasonable time and pay it only after we approve it, and we may hold or decline a request while we verify orders, account details, tax information or compliance with these Affiliate Terms. If we decline a request, the amount stays in your available balance, and we will tell you the reason if you ask.

You are responsible for keeping your payout method and details accurate and up to date. We are not responsible for payments sent to the details you gave, or for delays, fees or losses caused by incorrect details or by the payment service you choose. If a payment cannot be completed or is returned to us, we will send it again once your payout details are corrected, or decline the request so that the amount stays in your available balance.

If we cannot pay an amount we owe you, for example because your payout details stop working and we cannot reach you, we will keep it for you and, where the law requires, report and deliver it to the state as unclaimed or abandoned property.

Instead of requesting a cash payout, while your affiliate account is active you may convert commission into Ri18 Labs store credit, in amounts of at least $1.00, at the multiplier shown in your dashboard when you convert. Only commission on orders that were delivered at least 14 days before you convert can be converted, whatever the release condition for cash payouts. The 14 days run from the delivery recorded for the order, from the carrier's tracking or when we mark it delivered.

Cash payouts, whether requested or paid, and earlier conversions count against that commission first, so the amount you can convert is the qualifying commission less those payouts and conversions. It is never more than your available balance, and nothing can be converted while your balance is below $0. Your dashboard shows how much you can convert now and, when there is one, the next date on which more becomes convertible and how much.

A conversion is final and cannot be reversed or exchanged back into commission or cash, with one exception: if we close your account, or stop offering our website, for a reason other than fraud, abuse or your breach of these Affiliate Terms or our Terms & Conditions, we will pay you in cash, by check or to your payout method on file, for store credit you received by converting commission that is still unused, at the commission it replaced, which is that credit divided by the multiplier that applied when you converted it, treating store credit as used in the order you received it. Apart from that exception, store credit you receive by converting commission is governed by our Rewards & Store Credit Terms: it has no cash value except where the law requires, it cannot be transferred, and it can be used only toward orders placed through checkout on our website, each of which is subject to our Terms & Conditions and Research-Use Policy.

You are solely responsible for reporting and paying all taxes on amounts you receive through the program, including the value of store credit you receive by converting commission.

Before your first payout or conversion, you must give us a completed IRS Form W-9 with your correct legal name and taxpayer identification number, in the way we ask, and update it if anything changes. We may hold payouts, and suspend your affiliate account, until we have it.

If you do not provide a correct taxpayer identification number, or the IRS tells us that the number you gave is incorrect, we will withhold tax from reportable payments at the rate the law requires and pay it to the IRS for you, and the amount withheld counts as paid to you.

Where the law requires, we will report payments and store credit we provide to you on IRS Form 1099-NEC. If we pay you through a payment service, that service may report the payment to you and the IRS on Form 1099-K instead. Whether or not you receive a form, you must report your income.

When you promote Ri18 Labs, you must describe our materials only as materials for in-vitro laboratory research and follow our Affiliate Promotion Guidelines, which set out in detail what you may and may not say and show, where and how you may promote, how to answer questions and how to disclose your relationship with us. The rules below apply wherever and however you promote Ri18 Labs, including through anyone promoting Ri18 Labs for you.

You must not state, suggest or imply that any Ri18 Labs material is intended for or suitable for human or animal use or consumption. You must not make or repeat any claim about health, healing, disease, dosing, administration, preparation for use, weight loss, body composition, appearance, athletic or cognitive performance, anti-aging or any other effect on a person or animal, and you must not share before-and-after content, personal-use stories or testimonials of that kind. You must not show or describe syringes, needles or injection pens, or the mixing or preparing of any material, and you must not show any material on or near a person or animal.

You must not give medical, veterinary or dosing advice. If anyone asks you about personal use, dosing or effects, you must not answer except to say that our materials are for in-vitro laboratory research only, and you must not reply with your code or link.

You must not make false, misleading, unsubstantiated or exaggerated statements about Ri18 Labs, our materials, purity, testing, pricing, shipping or availability, misrepresent our certificates of analysis, or say or suggest that your code can be combined with the first-order discount or any other offer.

You must not refer to any FDA, HHS or other government decision, compounding policy, clinical trial or approval status as a reason to buy our materials, or suggest that any such decision makes them suitable or lawful for use in people or animals. You must not use studies, research findings or articles, including the research articles on our website, which our Website & Research Content Disclaimer describes, as a reason to buy our materials, and you must not share them together with your code or link.

Your promotion must be aimed only at researchers aged 21 or older in the United States who buy materials for in-vitro laboratory research, and you may promote Ri18 Labs only on the websites, channels and accounts described in your application or later approved by us in writing. You must not promote Ri18 Labs in, or to, groups, pages, forums, hashtags or audiences focused on fitness, bodybuilding, weight loss, tanning, anti-aging, sexual performance or personal use of peptides, and you must not use private or invitation-only groups, chats or direct messages to promote our materials.

You must not promote Ri18 Labs on or alongside content that is unlawful, deceptive, hateful, sexually explicit or violent, or that promotes illegal drugs or the misuse of research materials, or in any place or on any platform whose rules prohibit that promotion.

You must not buy materials to resell, organize or promote group buys, or supply materials to anyone outside your own laboratory or organization. If you are a licensed health professional, or a coach, trainer or anyone else who advises clients about health, fitness, weight or appearance, you must not promote our materials to your patients or clients, through your practice or by using your professional title or credentials.

You may promote Ri18 Labs by email or text message only after we approve it in writing, and only to people who have agreed to receive messages from you. Every email must comply with the CAN-SPAM Act, and every text message with the Telephone Consumer Protection Act and state telemarketing laws such as the Florida Telephone Solicitation Act, and you must follow the email and text rules in our Affiliate Promotion Guidelines, including removing everyone on any suppression list we give you. You must not use purchased, rented, shared or scraped lists, send a text message without the recipient's prior express written consent, or send unsolicited email, text messages, direct messages or other spam, and you must tell us promptly about any complaint you receive about a message that mentions Ri18 Labs.

You must not write, post, buy or arrange reviews, ratings or testimonials of Ri18 Labs or its materials, or post about Ri18 Labs under another name or through a second account. You must not buy, sell or use fake followers, subscribers, likes, views or other engagement, or bots that create them, and you must not pressure anyone to remove or change a review of Ri18 Labs.

You must not run paid advertising that promotes Ri18 Labs unless we have approved it in writing in advance. You must never bid on, buy or use “Ri18”, “Ri18 Labs”, our domain name or any confusingly similar term or misspelling as a keyword or in ad copy in any paid search, social or display advertising, and you must not register or use domain names, usernames, social media handles or app names that contain those terms.

You must not present yourself as Ri18 Labs, as our employee or official representative, or as an official Ri18 Labs store, page, account or support channel, and you must not copy the look of our website. You may use our name and logo only as we provide them and only to identify and link to Ri18 Labs.

You must not list your code on coupon, deal, voucher, cashback, rebate, loyalty or incentive websites or apps unless we have approved it in writing in advance. You must not use cookie stuffing, forced clicks, hidden links, pop-ups, browser extensions, bots or any other method that sets a referral without a genuine, informed click by the visitor.

We may tell you by email that a material must not be promoted, for a time or permanently, even if it is still listed on our website. From the time of our email you must not promote that material, and you must change or remove any existing content about it within 48 hours.

You must comply with all laws and platform rules that apply to your promotion, including the Federal Trade Commission Act, the FTC's Guides Concerning the Use of Endorsements and Testimonials in Advertising, the FTC's rule on the use of consumer reviews and testimonials, the Federal Food, Drug, and Cosmetic Act, and consumer protection, advertising and privacy laws.

Wherever you share your code or link or otherwise promote Ri18 Labs, you must clearly and conspicuously disclose that you are a Ri18 Labs affiliate and, where it applies, that you earn a commission or other benefit when people buy through your code or link. Use plain words such as “Ad”, “Paid partner of Ri18 Labs” or “I earn a commission if you buy through my link”; tags such as #sp, #collab or #partner on their own are not enough.

Put the disclosure in the content itself, next to your recommendation or link and before any “more” or “see more” cut-off; it is not enough to put it only in comments, a profile, a bio, a link page or a list of hashtags. In video and audio, say it out loud as well as showing it, and in a livestream repeat it regularly. Disclose in the same language as your content, and use any paid-partnership or branded-content tool a platform requires as well as your own disclosure, not instead of it.

You must disclose your relationship even if you give your whole rate to customers as a discount, and whenever we give you store credit or anything else of value. You must never present yourself as an independent customer or a neutral reviewer. Our Affiliate Promotion Guidelines show how to disclose in each format.

We review the channels you describe when you apply, and after approval we may review your websites, channels, posts, advertising and other promotional content at any time, with or without telling you first. If we ask, you must tell us where and how you promote Ri18 Labs.

You must keep a copy of all content in which you promote Ri18 Labs, with the date and place it appeared, for at least 2 years after it was published or sent, and send us links to or copies of it within 5 business days of our request.

If we tell you that any content does not comply with these Affiliate Terms or the law, you must correct or remove it within 48 hours, including older content that is still visible. Until you do, and while we review it, we may withhold commission on orders connected with that content. Any human-use, dosing or health claim, or repeated failure to disclose your relationship, may lead to immediate termination and forfeiture as described under Suspension, termination and forfeiture.

You may leave the program at any time by emailing support@ri18labs.com. We may suspend or end your participation, or end the program, at any time and for any reason by telling you by email. While your affiliate account is suspended or after it ends, your code and link stop applying discounts and earning commission, and you cannot change your split, code or link, request payouts or convert commission from your dashboard. Orders already credited to you stay credited, and you can still update your payout details.

If you leave, or we end your participation or the program for a reason other than your breach of these Affiliate Terms, commission properly earned on orders placed before the end date remains yours, subject to the refund and reversal rules above. We will pay your remaining available balance to your payout method on file, whatever its amount, within 60 days after your participation ends or within 30 days after the last order credited to you is delivered, whichever is later, and we will email you the amount and the payment reference, which is our record of that payment. If your balance is below $0, the shortfall is recovered as described under Refunds, chargebacks and fraud.

If we reasonably determine that you have breached these Affiliate Terms, including the research-use, promotion and disclosure rules, engaged in fraud or self-referral, or exposed Ri18 Labs to legal or regulatory risk through your promotion, we may suspend or end your participation immediately, withhold unpaid commission while we investigate, permanently forfeit unpaid commission earned through or connected with the breach, reverse commission obtained through the breach even if it has been paid out or converted to store credit, and set off against your remaining balance any losses, costs or liabilities the breach causes us. We will tell you by email which of these Affiliate Terms we believe you breached, and we will consider any response you send us. These consequences are in addition to any other right or remedy we have.

When your participation ends, you must promptly stop using your code and link, remove Ri18 Labs names, logos and promotional content from your channels, and stop presenting yourself as a Ri18 Labs affiliate.

Your total rate, commission rate and any individual terms we agree with you are confidential. You must not publish or share them, except your customer discount as part of genuine promotion, disclosure to your own legal, tax or financial advisers who are bound to keep them confidential, or disclosure the law requires.

Any non-public information you receive from us, including information about our business, pricing, suppliers, other affiliates and customers, must be kept confidential and used only to take part in the program. You must not use any customer information you receive or collect through the program to contact customers for any purpose unrelated to the program, and you must handle any personal information in compliance with applicable privacy laws. These obligations continue after your participation ends.

Nothing in these Affiliate Terms prevents you from reporting a possible violation of law to a government agency or from making any other disclosure the law protects. Under the federal Defend Trade Secrets Act, you will not be held liable under any federal or state trade secret law for disclosing a trade secret in confidence to a government official or to an attorney solely to report or investigate a suspected violation of law, or in a document filed under seal in a lawsuit or other proceeding.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Ri18 Labs name, logo and the materials we make available to you, solely to identify and link to Ri18 Labs in promotion that complies with these Affiliate Terms. You may not alter them or use them in any other way, and you must not edit, crop or alter any certificate of analysis or label image. All rights not expressly granted are reserved, all goodwill arising from your use of our marks belongs to Ri18 Labs, and this license ends automatically when your participation ends.

You keep ownership of the content you create. You grant us a non-exclusive, royalty-free license, which continues after your participation ends, to copy, store and review any content you publish or send that promotes Ri18 Labs, for monitoring, record-keeping and compliance, and to give it to regulators, platforms, payment providers or our advisers where we reasonably need to.

We may change the program and its settings, including the referral period, payout minimum, payout methods, release condition for cash payouts, store credit multiplier and the waiting period before commission can be converted to store credit. A change to a setting applies from the time we make it and is shown in your dashboard, and we will also tell you by email about any such change that is material and to your disadvantage.

We may also change these Affiliate Terms, including our Affiliate Promotion Guidelines. We will post the updated version on its page with a new effective date and, for material changes, tell you by email before they take effect.

Changes apply going forward and do not reduce commission already recorded on orders placed before the change. If you continue in the program after a change takes effect, you accept the change; if you do not agree, you may leave the program. Changes to the Dispute resolution and binding arbitration section of our Terms & Conditions are also subject to your right to reject them under that section.

You may not assign or transfer your participation, affiliate account or rights under these Affiliate Terms without our prior written consent. We may assign our rights and obligations, including in connection with a sale or reorganization of our business.

If any provision of these Affiliate Terms is found unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will stay in effect, except as the Dispute resolution and binding arbitration section of our Terms & Conditions provides for its class action waiver. Our failure to enforce any provision is not a waiver of it. Provisions that by their nature should survive the end of your participation, including those on reversals, repayment, taxes, records, confidentiality, intellectual property, limitation of liability, indemnity and disputes, will survive.

These Affiliate Terms, including our Affiliate Promotion Guidelines, together with our Terms & Conditions and the policies that form part of them, are the entire agreement between you and Ri18 Labs about the affiliate program and replace any earlier understanding about it. The summaries of the program shown on the affiliate application, in your dashboard and elsewhere on our website are for convenience only; if they differ from these Affiliate Terms, these Affiliate Terms control.

Questions about the program, requests for our written approval, notices under these Affiliate Terms and requests to leave the program should be sent to support@ri18labs.com. Notices to you will be sent to the email address on your account and are effective when sent, so keep that address current.